On the phone with customer service

Comcast Account Rep: May I call you Richard?
Me: (silence, and then:)
Me: Well, I hardly know you. It’s all right to call me Mr. Chonak; that would be fine.
Comcast Account Rep: Thank you, Mr. Chonak.

Who do these people think they are? Some anonymous schmoe who took my call wants to pretend we’re best buddies? Let’s not.


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