Big Media and little media

CNN’s Aaron Brown just interviewed EWTN’s Raymond Arroyo, a resident of New Orleans, for several minutes. Mr. Arroyo got his family — including his 10-day-old newborn — to Birmingham in time but, alas, lost his family’s restaurant; and his kids have lost the neighborhood where they lived.
Oddly, perhaps amusingly, Brown seemed unaware that Arroyo’s the news director from another cable channel. Really, what good is the little earpiece Brown wears if nobody’s going to fill him in?